Client Experience

Give clients a window in

Clients log in to see their project timeline, documents, invoices, and messages — all in one branded portal.

Client Portal

White-labelled

The portal looks and feels like your brand — your logo, your colours, your domain. Clients never see Mica.

Always up to date

Every update your team makes is instantly visible to the client — no manually sending status emails.

Reduces back-and-forth

Clients find their own documents, invoices, and updates — reducing email volume and phone queries significantly.

Portal Features

Everything a client needs in one place

The client portal is a secure, branded web app your clients log into with their own credentials. They see exactly what you choose to share — project milestones, invoices, documents, and communications.

  • Project timeline and milestone view
  • Document access and download
  • Invoice history and payment status
  • Threaded message history
  • Milestone and update notifications
  • Mobile-friendly on all devices
Portal Features

Client Trust

Transparency that builds stronger relationships

Clients who can see their project progressing in real time are more confident, ask fewer questions, and refer more often. The portal turns your internal operations into a competitive advantage.

Access is role-based — a client only sees their own data, while your team sees everything they need to manage the relationship effectively.

Client Trust

Onboarding & Approvals

Structured onboarding that runs itself

The client portal is not just a viewing window — it's an active onboarding tool. New clients are guided through each step: completing their intake form, uploading required documents, reviewing and signing their agreement, and confirming their project brief. All without a single back-and-forth email.

Milestone approvals work the same way — you present a deliverable, the client reviews it and approves or leaves feedback directly in the portal. Every decision is recorded with a timestamp, keeping your project on track and fully documented.

  • Guided onboarding checklist for new clients
  • Intake form and document upload in the portal
  • Contract signing without leaving the platform
  • Milestone approval and feedback collection
  • Automated reminders for incomplete onboarding steps
  • Approval history stored against the project record
Onboarding & Approvals

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